Returns

Returns and Exchanges

 

If you discover a problem with your order please get in touch via my contact page,  stating your order number.

I accept returns and exchanges on stock items, excluding earrings. For hygiene reasons all earrings are non returnable.

I ask that you please notify me of any issues within 7 days of delivery and return the item to me within 15 days of delivery. At present i am unable to cover the cost of return postage.

All items must be returned in their original condition with tags and packaging intact. The customer is responsible for any loss in value.

I do not accept cancellations once an order has been posted.

Unfortunately, custom or personalised orders cannot be returned or exchanged.

 

Please send your returns/exchanges to:

Rebecca Denton  Top floor flat, 89 Sommerville road, BRISTOL, BS7 9AE

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